Good Government Files

A newsletter for local government professionals focused on smart communication, civic leadership, and public trust. I regularly feature remarkable, high-impact work by cities and counties. Below are select posts from Good Government Files. Click the Substack button below to explore the full archive.

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Will Hampton Will Hampton

What Keeps Purpose Alive in Public Service

If burnout is the cost of caring, the harder question is what sustains people in public service over the long haul. This deep dive looks at how professionals keep their passion for the work—even when the job keeps asking more.

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Will Hampton Will Hampton

Burned Out by the Job You Care About

When the work you care about starts to wear you down, it’s usually not because you lack commitment—it’s because you’ve never been given space to plan for yourself. This post looks at burnout in local government and why strategic planning shouldn’t stop at the organization.

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Will Hampton Will Hampton

The Cure for Misinformation Isn’t More Posts

Maryland Heights proved showing up in person can do what social media can’t—build trust, understanding, and consent

This story is part of Beyond the Scroll: Conversations that Count—a Good Government Files series about what happens when local governments move beyond social-first strategies to rebuild trust.

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Will Hampton Will Hampton

We Are the Slop

Beyond the Scroll, Part 3: How the performance of online life is eroding authenticity, trust, and connection in local government—and why leaders need to bring it back to real life.

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Will Hampton Will Hampton

Beyond the Scroll: Part 2—The Death of Deep Reading

The decline of deep reading isn’t just changing how we consume information—it’s changing how we think, reason, and govern.

A society that can’t read deeply can’t govern wisely. When emotion replaces analysis and images crowd out ideas, democracy itself becomes brittle.

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Will Hampton Will Hampton

Beyond the Scroll: Why Local Governments Must Move Past ‘Social-First’

First in a series. Social media and screen culture are quietly warping our society—not in theory, but in practice. These shifts cut right to the heart of governing. Trust in local government is slipping, and if we keep leaning on “social-first” communication, we risk accelerating the problem. We need to fight like hell to buck that trend—and that means building something deeper, steadier, and more human.

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Will Hampton Will Hampton

No “They.” Only We.

What Charlie Kirk’s murder teaches us about toxic platforms, constructive disagreement, and why government responses matter

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Will Hampton Will Hampton

Crisis Comms in Real Time

What volunteering in the Joint Information Center taught me about preparation, partnerships, and staying steady under pressure. The latest installment in the GGF series on crisis communications.

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